If you are a HUB registered (free), Rep on the HUB, or HUB-Lite subscriber – please upgrade your account before requesting Stellar enrollment:
Log in (if you are not already.) Use the ‘Log in’ menu item in the upper right of your screen (Find it in the 3 horizontal menu bar if you are on a mobile device). IF the menu item says ‘Log Out’ then you are already logged in!
(If you have an account and are not yet logged in, the HUB will not allow you to create a new account with your same email, so be sure to log in if you already have an account!)